Second Life
We do not accept exchanges on second-hand items.
38 GRAUS STUDIO - Free - Available 4 hours after purchase
Rua Poço dos Negros, nº 124, 1200-337 Lisboa
Portugal - Batch - 1 - 2 business days - 4,90€
Spain - Batch - 1 - 2 business days - 7,40€
Europe - Batch - 5 - 7 business days – 18,40€
Worldwide - DHL - up to 5 business days - between 18€* and 50€*
*Prices may vary due to daily fuel surcharge
If purchasing from a country outside the EU zone, please note that any customs duties, added VAT, and handling fees in the destination country are the responsibility of the customer and may vary depending on the destination country.
When ordering an item, 38 GRAUS offers a 1-month period after purchase to exchange or return the item(s) ordered.
To exchange your item, you have 2 options:
Exchange in-store - 38 GRAUS STUDIO - Rua Poço dos Negros, nº 124, 1200-337 Lisboa
You can exchange for a different size, color, or another 38 GRAUS item, paying or receiving the difference in price.
Through this link:
Costs associated with exchanges or returns:
PT - 4€ home pickup / 2,5€ delivery to a pick-up point
ES - 2,5€ delivery to a pick-up point
Europe - 15€ delivery to a pick-up point
Rest of the World - Do it Yourself - for customers in countries outside Europe, simply visit the portal where the steps for sending the item under the right conditions will be explained, along with recommended shipping companies and pick-up points.
For more information, please check our Returns and Exchanges Policy page.
