HOW CAN I ORDER AN ITEM ON THE WEBSITE?
To shop in our online shop, simply add the products you want to the basket in the top right hand corner, enter a shipping and billing address and choose a payment method. Your order will be shipped directly to the address indicated within the delivery time mentioned when confirming the order.
HOW TO DECIDE ON THE RIGHT SIZE?
To complete the shopping experience in our online shop, we provide our customers with a general sizing guide. If the size you have chosen is not the size you want, you can always exchange the item. You will find more information about this under "Exchange policy".
TO WHICH COUNTRIES CAN I ORDER A 38 DEGREES ARTICLE?
On www.38graus.com you can order your bikinis from anywhere in the world. Bikinis will be shipped from Portugal, with an additional cost depending on the country of delivery.
HOW CAN I BE SURE THAT MY ORDER HAS BEEN COMPLETED?
The last step of the checkout process is a confirmation message that tells you the general details of your order. At the same time, you will receive an order confirmation email with all the details of your order at your email address. If you do not see this last message or do not receive the order confirmation e-mail, it means that your purchase has not been completed. In this case, you should contact our Customer Service by email: info@38graus.com.
WHEN I PLACE AN ORDER, IS STOCK AVAILABILITY GUARANTEED?
Despite all our efforts to check, it is sometimes possible that stocks may run out. In this case, our Customer Service will contact you to inform you that the item(s) is (are) out of stock and to proceed with the respective refund.