Personal Account

HOW DO I CREATE MY ACCOUNT?

To create an account, click on "Login/Register" in the top right corner of your computer and click on "Create Account".  You will then be asked to enter your email address and you will receive an email confirming the account you have created. In this email you will receive a password to access your account and where you can manage all your information (addresses, order history, credit notes, etc.).

HOW DO I LOG IN?

To log in, simply enter the e-mail address and password with which you registered your personal account. If you wish to save your details, tick the "Remember me" box.

HOW CAN I EDIT MY ACCOUNT?

To edit your account, you will need to access the "My Account" area and click on the "Addresses" or "Account Details" icon to modify any information. Please update your details whenever there have been changes.

I HAVE FORGOTTEN MY PASSWORD. WHAT SHOULD I DO?

If you have forgotten your password, when you log in and try to enter an incorrect password a message will appear asking "Have you lost your password?", which you should tick yes. In the "Username or email" field, enter your email address associated with the account. You will then receive a link from which you can set a new password.