WHAT PAYMENT METHODS ARE AVAILABLE?
In the online shop you can pay with PayPal, MB, Visa, MasterCard, bank transfer and MBWay.
I CANNOT COMPLETE MY ORDER WITH THE CREDIT CARD PAYMENT OPTION.
Check that you have entered all your credit card details correctly. If the problem persists, you should contact the card issuing bank and report the problem.
DO I HAVE TO PAY EXTRA CHARGES ON MY ORDER?
The only extra charge you have to pay when buying in our online shop are the shipping costs, always depending on the delivery destination.
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* Paypal: You can use your Paypal account to shop at www.38graus.com. If you do not have a PAYPAL account you can create, at the time of the purchase process on the web, a new account. We recommend that you save your personal and payment details to avoid having to retype them every time you place an order on our website.
** MB: When you choose this option, a reference is generated for payment at the ATM or in your Home Banking. You must then enter the bank, the reference and the total amount of the order in the Payments > Purchase payment option. You have 2 days to make the payment, otherwise the order will not be confirmed and will be cancelled.
*** Visa: Payment by Visa card requires the introduction of valid credit card details. Note: If the details are not valid, an error message will appear, preventing you from completing the purchase. The total amount of the order will be charged automatically.
****Bank transfer: you will be sent an IBAN to which you must transfer the amount of your purchase.