7. General

This document sets out the Terms of Use and General Conditions of Online Sale on the website www.38graus.com, as well as all its subdomains. The domain www.38graus.com is owned by Marta Serrador Oliveira, Lda, Commercial Company with headquarters at Rua Sá de Miranda, Lote 17 5o, Leiria 2410-273, PORTUGAL with NIPC (Portuguese Corporate Tax Number) 514076003, which is also its registration number with the Commercial Registry Office of Lisbon.


38 GRAUS reserves the right to change these Terms of Use and the General Conditions of Sale freely and at any time in order to adapt them to the applicable legislation, without the need for any prior notice.


Likewise, 38 GRAUS reserves the right to change the appearance and content of the website completely and at any time. Such changes shall consequently be aimed at the website’s constant improvement, as well as the services offered to its user.

By accessing this web page and/or providing his/her personal data, the user automatically declares that he/she knows and accepts the terms of the Conditions of Use and Privacy Policy. Therefore, if you do not agree with all the conditions, you should not use this website.


Both browsing the website www.38graus.com and its subdomains as well as the purchase of any product at these addresses presuppose acceptance of these Terms of Use and the General Conditions of Sale contained on this page.


7.1 Conditions of Use


The user agrees to use this website in compliance with the provisions of applicable law, refraining from using the website for activities contrary to the law, morals and good customs, or rights and interests of third parties. The user must refrain from obtaining information and content accessible through the website.


7.2 Intellectual Property


All iconographical, textual, technological and other elements present in our website www.38graus.com are the exclusive property of 38 GRAUS and are protected by Intellectual Property Law. As such, by allowing access to the site, 38 GRAUS is not granting any license or rights to its user. Therefore, the use, reproduction, copying and dissemination by other means of the logos, texts, images and videos contained in this website is subject to your prior authorization. Use of the contents of the site for personal purposes only is permitted. No part of the website may be reproduced with the purpose of being marketed or distributed for commercial purposes.


7.4 Product Information and Prices


On the website www.38graus.com and its sub-domains we have information about the essential characteristics of our products through detailed technical descriptions and photographs that illustrate our products, following the best parameterisation of product presentation policies.


Note: The product colours may vary and not be exact, since they depend on the monitor and technology used by each user. 38 GRAUS is not responsible for the inaccuracy resulting from the above.


The prices of all products indicated in our website www.38graus.com and its subdomains are presented in euros, with taxes and fees included. The VAT included in all prices mentioned corresponds to the rate in force.


Likewise, the prices and promotions shown on our website www.38graus.pt may fluctuate and their availability may be affected for limited periods of time.



7.5 Shipping Costs for 38 GRAUS Products


All shipments of products ordered on www.38graus.com are sent by DPD or FedEx depending on the delivery destination.

The costs of the delivery service are borne by you/customer, and are added to the total value of the selected products. The user will always be informed of these costs before confirming his/her order and completing the purchase process. If you’re purchasing from a country outside of the EU Zone, please note that If applicable, customs fees, added VAT and country of destination handling fees are the receiver’s responsibility and may vary from country of destination.

The prices and products available at www.38graus.pt are only valid for purchase orders made through the site www.38graus.com and may not coincide with the prices charged at OUR shop that sells 38 GRAUS items, or shops that sell the products38 GRAUS.


7.6 Tracking Your Order


You can track your order. To do so, simply access the website of the delivery platform in question. You will find all the information in the e-mail confirming the dispatch of your order. 


7.7 Frequently Asked Questions


In order to clarify most of the doubts arising from the use of our website we also have a List of Frequently Asked Questions (FAQ) which you can consult here.



7.8 Liability


38 GRAUS cannot guarantee the absence of viruses or similar elements in electronic documents and files stored on its computer system and website, and therefore cannot be held responsible for any damage caused and derived from the possible presence of viruses and other similar elements.


7.9 Law and Forum


These General Conditions of Use and Sale are governed by Portuguese law. The resolution of any dispute arising from the interpretation and execution of these General Conditions shall be subject to

Portuguese law and courts, with express waiver of any others